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Gateway

Estate Maintenance

Professional property and estate maintenance for landlords, agents, managed blocks and commercial premises across London.

24/7 Emergency intake

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Email: info@gemcontracts.co.uk

Trade Services

  • Plumbing
  • Heating
  • Electrics
  • Drains
  • Bathrooms
  • Air Conditioning
  • Carpentry
  • Building Works
  • Roofing
  • Pest Control

Key London Areas

  • Greenwich
  • Lewisham
  • Southwark
  • Tower Hamlets
  • Hackney
  • Newham
  • Westminster
  • City of London

Company & Support

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© 2026 Gateway Estate Maintenance. All rights reserved.

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Privacy Policy

Privacy without the fog machine.

How GEM handles enquiry, contact and service information when landlords, agents and property teams use the website.

Ask GEM Back home

Plain English first.

These pages keep the operational basics visible without burying visitors under legal theatre. Refreshingly rare, that.

Legal information

For formal queries, use the contact page so the request is recorded properly.

Terms & ConditionsPrivacy PolicyCookies

Information we collect

When you contact GEM, we may collect details such as your name, email address, phone number, property address, service requirements, access notes and message history.

We may also receive technical information from normal website operation, such as browser type, device information and basic usage data.

How we use information

We use enquiry and service information to respond to requests, prepare quotations, coordinate attendance, manage records, handle follow-up and improve operational service quality.

We do not sell personal information. Where suppliers, trades or service providers are involved, relevant information may be shared only where needed to handle the requested work.

Retention and security

Records may be retained where required for service history, compliance, accounting, dispute handling or legitimate business administration.

GEM uses reasonable technical and organisational measures to protect information. No system is magic, despite what vendors put in their brochures.

Your choices

You can contact GEM to ask about personal information held, request correction, or raise a privacy concern.

Some records may need to be retained where required for legal, financial, compliance or operational reasons.