Pest response and proofing recommendations managed with discretion, evidence and follow-up actions for landlord records.
The exact scope is confirmed after the desk reviews the issue, access requirements, resident impact and approval route.
Every issue should move through the same visible control points: triage, approval, attendance and records.
Capture issue, urgency, photos and access constraints.
Clarify whether attendance or quote approval is needed first.
Route the right trade with enough context to avoid wasted visits.
Record outcome, next steps and supporting documents where relevant.
Yes. The desk can coordinate appropriate attendance and capture recommendations needed for longer-term prevention.
Where identified, proofing and housekeeping recommendations are recorded so landlords can decide the next action.
Industry-leading warranties with proper documentation and accountable trades.
Send the property details, issue summary, access notes and urgency. The operations desk will route the next step.